Behavioural Science & Sociocultural Psychiatry · Paper A
Group decision-making (groupthink and group polarisation)
Groups do not always make better decisions than individuals, and two named phenomena explain some of the ways group decision-making goes wrong. Groupthink (Janis) is a pattern where a highly cohesive group's desire for agreement overrides realistic appraisal of alternatives, so the group converges prematurely on a decision without weighing the risks. For example, imagine a close-knit clinical team so keen to maintain harmony that no one raises a serious concern about a risky plan, and the flawed plan proceeds unchallenged. Group polarisation is a related but distinct phenomenon, where discussion strengthens whatever view the group already leaned toward beforehand.
Groupthink is driven by features such as an illusionA misperception of a real external stimulus, such as mistaking a coat on a hook for a person.Read more → of invulnerability (an unwarranted shared sense the group cannot fail), an illusion of unanimity (assuming silence means agreement), and mindguards (members who actively shield the group from dissenting information). Group polarisation produces a risky shift, where a group's mild initial leaning toward risk becomes an even riskier collective decision after discussion, because discussion mostly reinforces the majority view. Picture a multidisciplinary team already slightly favouring early discharge: after discussion the team lands on an even earlier, riskier date than any individual member first proposed. Appointing a devil's advocate, someone deliberately tasked with raising counter-arguments, counters both groupthink and group polarisation by reintroducing the challenge that group cohesion suppressed.