Behavioural Science & Sociocultural Psychiatry · Paper A
Hawthorne effect
The Hawthorne effect matters because it is a major threat to the validityHow well a measurement or test actually measures the thing it is meant to measure.Read more → of clinical and workplace studies. It describes people changing their behaviour simply because they know they are being observed, not because of the actual intervention being tested. For example, imagine staff on a ward who wash their hands more often during an infection-control audit week. Once the audit ends, hand hygiene slips straight back down. The improvement was reactivity (a behaviour change caused by awareness of being watched), not a genuine change caused by any training given. It takes its name from productivity studies at the Hawthorne electric works, where output rose whenever workers knew they were being studied, regardless of what was actually changed.
Reactivity is the general term for behaviour changing because of the awareness of being observed or measured. In practice, researchers reduce the Hawthorne effect using control groups (a comparison group observed identically but not given the intervention) and, where possible, blindingKeeping participants and/or researchers unaware of who is receiving which treatment, to stop that knowledge from influencing results.Read more →. That way, any change caused purely by observation is measured and subtracted out, rather than mistaken for a true treatment effect. Take a study of a new ward round checklist showing improved outcomes on an observed intervention ward but with no proper control ward. The improvement could simply reflect staff behaving differently under observation, rather than any real effect of the checklist itself.